Repair Request

You would like to send a defective test system/ component for repair?

Please note the following steps first:

  1. Enter your company and contact details here and select “go to error description”
  2. On the next page you will find help for the diagnosis. The protocols can be attached in the next step
  3. Select the concerning test system and enter all details regarding serial numbers and software/firmware version, explain the error in the field “Error description” and upload the diagnostic files -> only one serial number may be entered for each test system and component per error description. If you have several serial numbers, please follow step 4
  4. Further error descriptions can be entered (“go to error description 2”). Repeat step 3 until you have entered all faulty components (max. 15)
  5. Submit the form – you will then be provided with the packaging guide
  6. After receiving the RMA form from our service department, defective components can be packed and sent to WEETECH together with the printed RMA form
Address
Contact data
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Diagnosis Assistance

In order to help you with your request as quickly as possible, we need a complete diagnosis of your test system. You can find help on how to carry out this diagnosis in the following document.

Download assistance
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Error description 1
Only .txt files are allowed. Other files and documents such as images, if necessary, please send directly to service@weetech.de.
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Error description 2
Only .txt files are allowed. Other files and documents such as images, if necessary, please send directly to service@weetech.de.
* = Required
Error description 3
Only .txt files are allowed. Other files and documents such as images, if necessary, please send directly to service@weetech.de.
* = Required
Error description 4
Only .txt files are allowed. Other files and documents such as images, if necessary, please send directly to service@weetech.de.
* = Required
Error description 5
Only .txt files are allowed. Other files and documents such as images, if necessary, please send directly to service@weetech.de.
* = Required
Error description 6
Only .txt files are allowed. Other files and documents such as images, if necessary, please send directly to service@weetech.de.
* = Required
Error description 7
Only .txt files are allowed. Other files and documents such as images, if necessary, please send directly to service@weetech.de.
* = Required
Error description 8
Only .txt files are allowed. Other files and documents such as images, if necessary, please send directly to service@weetech.de.
* = Required
Error description 9
Only .txt files are allowed. Other files and documents such as images, if necessary, please send directly to service@weetech.de.
* = Required
Error description 10
Only .txt files are allowed. Other files and documents such as images, if necessary, please send directly to service@weetech.de.
* = Required
Error description 11
Only .txt files are allowed. Other files and documents such as images, if necessary, please send directly to service@weetech.de.
* = Required
Error description 12
Only .txt files are allowed. Other files and documents such as images, if necessary, please send directly to service@weetech.de.
* = Required
Error description 13
Only .txt files are allowed. Other files and documents such as images, if necessary, please send directly to service@weetech.de.
* = Required
Error description 14
Only .txt files are allowed. Other files and documents such as images, if necessary, please send directly to service@weetech.de.
* = Required
Error description 15
Only .txt files are allowed. Other files and documents such as images, if necessary, please send directly to service@weetech.de.
* = Required